Welcome toWilliam P. Hobby Airport

UPDATED: March 20, 2026 at 12:30 p.m.A partial federal government shutdown that began Feb. 14, is affecting TSA officers who are working without pay, resulting in staffing shortages at airports across the country, including Houston.- The number of available TSA screening lanes can vary by airport and shift, depending on staffing levels.- Longer-than-normal TSA wait times may continue until the federal government shutdown ends. Houston Airports recommends passengers arrive three hours early for domestic flights and four hours early for international flights.Thank you for your patience as federal officers work to maintain the safety of all travelers during this difficult situation.George Bush Intercontinental Airport (IAH)- TSA checkpoints in Terminals A, C and E are operational.- TSA PreCheck is only available in Terminals A and C- Standard TSA Screening is only available in Terminals A and E.- TSA checkpoint in Terminal D is closed.- Remember, the Subway connects all IAH terminals, pre-security.- Flying from Terminal D? Check your baggage at Terminal D, then proceed to Terminal E for security screening.- Some international airlines have recently moved from Terminal D to E.Review the list of recent airline moves.CHECK NOW: TSA wait times at IAH---William P. Hobby Airport (HOU)On Sunday, March 8, excessive wait times at William P. Hobby Airport (HOU) prompted Houston Airports and its airline partners to request support from TSA National Deployment Officers (NDOs). NDOs deploy across the country to assist airports experiencing severe staffing shortages, peak travel demand, emergencies or special events.On Tuesday, March 10, TSA NDOs reported to Hobby Airport and are having a positive impact.CHECK NOW: TSA wait times at HOU---Frequently Asked QuestionsUPDATED: March 20, 2026 at 12:30 p.m.Houston Airports answers common questions about TSA security screening during the government shutdown.1. Why are TSA lines longer than normal?The federal government shutdown, which began Feb. 14, affects TSA staffing and resources nationwide as TSA officers continue working without pay. Some security lanes may be closed or operating at reduced capacity, leading to longer screening times.2. How are TSA wait times calculated? Houston Airports is manually updating TSA wait time estimates based on observed passenger flow and the number of open screening lanes.Wait times are estimates and may change throughout the day as TSA staffing levels and passenger volumes fluctuate. Houston Airports is working to provide the most accurate information possible to help travelers plan ahead.3. How early should I arrive during the current TSA staffing shortage?Houston Airports recommends arriving at least three hours before domestic flights and four hours before international flights.This guidance aligns with airline ticket counter hours and helps ensure passengers have enough time for check-in, security screening and reaching their gate.Travel times may vary throughout the day. Early morning and peak departure periods may experience longer TSA wait times. Passengers are encouraged to plan ahead, allow extra time and remain flexible.4. Why are some TSA checkpoints closed or operating at reduced capacity?TSA assigns officers to checkpoints based on TSA staffing levels, flight schedules and passenger demand.During periods of reduced staffing, TSA may consolidate operations by closing certain checkpoints or reducing the number of open lanes. This allows available TSA officers to be deployed where they are most efficient.5. What should I do before I leave home?A few simple steps can save time at the airport:- Check your airline’s app for gate and departure updates- Check estimated TSA wait times at fly2houston.com- Reserve airport parking online when possible- Pack liquids properly in carry-on- Have your ID and boarding pass ready before reaching the checkpoint6. Where can I get help inside the airport?Look for Houston Airports customer service representatives wearing bright orange polos.Our teams are available to help with:- directions and gate information- navigating the airport- accessibility assistance- general travel questions7. What should I do if I miss my flight?Contact your airline directly. They may be able to rebook you on a later flight.8. What is Houston Airports doing to help?Houston Airports and its airline partners are working closely with TSA to monitor checkpoint capacity in real time, adjust passenger flow and provide on-site customer support.Houston Airports employees and airline partners are assisting at checkpoints by performing non-regulated TSA functions, such as communicating the screening process to passengers as they approach the checkpoint and organizing screening bins after passengers clear the checkpoint.Houston Airports is also providing meals to on-duty TSA officers and coordinating with the Houston Food Bank to support officers and their families. Wings of Compassion, a nonprofit organization that supports the Houston Airports community, is providing fuel assistance to TSA officers.

On March 6, National Employee Appreciation Day, Houston Airports is recognizing its 1,300 employees who keep one of North America’s largest airport systems running around the clock. Their work powers the mission of Houston Airports: connecting the people, businesses, cultures and economies of the world to Houston. Airports operate like small cities. At George Bush Intercontinental Airport (IAH), William P. Hobby Airport (HOU) and Ellington Airport (EFD) / Houston Spaceport, teams coordinate everything from runway safety and security screening to baggage systems, customer service, concessions, technology infrastructure and emergency response.Many shifts begin long before the first flight departs.Maintenance crews inspect facilities overnight. Operations teams monitor weather and airfield conditions. Customer service representatives prepare to greet passengers from around the world. And across every terminal, custodians, airline staff, TSA officers, concession workers and airport employees in administrative roles like finance, communications, marketing and I.T., help ensure travelers experience a clean, organized and welcoming environment.That effort reflects a shared culture inside Houston Airports — one built around relationships, innovation, service and excellence.Leaders often describe the goal simply: make passengers happy.But delivering that experience requires coordination across dozens of teams and partners who work together to solve problems quickly and keep travelers moving safely and efficiently.- For passengers, the result is something simple: a smoother journey from curb to gate.- For Houston Airports employees, it is a daily commitment to serve a global city with pride.Today, travelers passing through IAH or HOU are invited to join in recognizing the people who make that experience possible.If you see an airport employee helping someone find a gate, keeping a terminal spotless or answering a question with a smile, take a moment to say thank you.Behind every departure board and boarding announcement is a team working quietly to make sure Houston stays connected to the world.

On any given day at George Bush Intercontinental Airport (IAH) and William P. Hobby Airport (HOU), a traveler’s first conversation in Houston happens before baggage claim with a smiling airport volunteer in a bright orange polo.On March 3, that exchange carries more weight. The date marks 100 days until the 2026 FIFA World Cup kicks off on June 11. For Houston Airports, the countdown is logistical.More than 70 Volunteer Ambassadors who serve at IAH and HOU just completed the Houston First Corporation’s Houston Insider training in downtown Houston. Inside a conference room overlooking Discovery Green, volunteers walked through tournament schedules, transportation routes, cultural districts and the kinds of questions international visitors are likely to ask between matches.- How do I get to NRG Stadium from the airport?- What neighborhood should I explore before tomorrow’s game?- Is there a train downtown? The objective is straightforward: ensure ambassadors can answer more than “Where is baggage claim?”“We know our volunteers are often the first friendly face a visitor sees when they step off a plane,” said Ella Ghica, program manager of volunteer programs for Houston Airports. “By participating in Houston Insider training, they are not just offering directions to a gate. They are sharing the story of Houston. As we prepare to welcome the world for the World Cup, we want every ambassador to feel confident answering questions about our city’s culture, neighborhoods and signature experiences.”The training is one layer of a broader airport strategy tied directly to tournament traffic.Houston will host seven matches, compressing arrival and departure windows as fans fly in for a game and depart within 24 to 48 hours. Houston Airports is coordinating with regional transportation partners, reviewing curbside circulation plans and adjusting staffing to manage concentrated passenger banks tied to match schedules. Recent infrastructure investments were built for moments like this.At IAH, the Terminal D-West Concourse expanded international gate capacity and introduced upgraded seating, lighting and passenger amenities built for high-volume global travel. The new Terminal E Ticketing Lobby and Arrivals Hall improved circulation from curb to check-in, separating ticketing and international arrivals functions to reduce bottlenecks. At HOU, phased restroom renovations, enhanced wayfinding and terminal flow improvements strengthen its ability to handle peak demand without sacrificing service standards.Technology upgrades are also part of the preparation. Expanded Wi-Fi capability, interactive kiosks that mirror the Fly2Houston.com experience and an improved parking reservation system are designed to move passengers efficiently from curb to gate. Multilingual customer service support has been reinforced across terminals to accommodate a diverse international audience.Andrew Czobor, director of customer experience programs for Houston Airports, said volunteer training aligns with that operational groundwork.“The World Cup is not just a sporting event. It is a global stage,” Czobor said. “We are preparing our facilities, our signage, our technology and our people. Our Volunteer Ambassadors play a critical role in delivering Houston-friendly hospitality in a world-class, organized and functional environment. This training ensures they can confidently connect passengers to everything our city has to offer.”For passengers, the difference may feel subtle: clearer signage, smoother curbside flow, a volunteer who can explain METRO connections or recommend a museum before kickoff.For Houston Airports, it reflects its core purpose — to connect the people, businesses, cultures and economies of the world to Houston. In less than 100 days, the matches begin. Houston Airports is ready to welcome the world.