Top Story

Top Story
In an industry where food, retail and hospitality shape the passenger journey long before wheels leave the runway, Houston Airports just raised the bar.
At the 2026 Airport Experience Conference, the Houston Airports concessions program at William P. Hobby Airport (HOU) earned two of the industry’s highest honors in the medium and small airport category:
The awards were announced Feb. 25 during the AX Awards ceremony in Nashville, where members of the Houston Airports Concessions team accepted the honors.
The concessions program at Hobby Airport includes prime concession partners Areas, LaTrelle’s Galley, Hudson (Avolta), HMSHost, Paradies Lagardère and Smarte Carte.
The recognition affirms something passengers at HOU already feel: thoughtful planning, strong local partnerships and a commercial strategy built around experience.
“This recognition belongs to our entire concessions team and our partners who show up every day committed to quality and hospitality,” said Francisco Cuellar, chief commercial development officer for Houston Airports. “At Hobby Airport, we’ve been intentional about creating a program that reflects Houston’s flavor, supports local businesses and elevates the passenger experience from curb to gate.”
The wins reflect years of strategic redevelopment at HOU, where Houston Airports has focused on curating local brands, enhancing customer service standards and strengthening collaboration between airport leadership and concessionaires.
Concessions partners also received national recognition:
For passengers, that translates into something tangible: authentic Texas hospitality, chef-driven menus, distinctive retail and an atmosphere that feels less like a layover and more like a welcome.
The Airport Experience Conference brings together airport operators, brands and industry leaders from across North America to spotlight innovation in food, beverage and retail inside terminals. Awards are based on industry voting and peer recognition.
As passenger traffic continues to grow and Houston prepares to welcome soccer fans from around the world, the concessions strategy remains clear: make passengers happy, invest in partnerships, and build platforms for future success.
Travelers passing through HOU are encouraged to arrive early and explore the award-winning offerings.
Common Bond Bistro and Bakery and Landry’s Seafood House will be the latest local favorites to open at HOU later this year.
EXPLORE: Dining Options at HOU EXPLORE: Dining Options at IAH








What happens when the Director of the Houston Airports swaps his office for the concourse?

What happens when the airport director swaps his desk for the terminal floor?

Houston Airports is transforming how travelers connect to Uber and Lyft.

Need to connect between terminals? Watch this quick guide to master the Skyway — Houston’s secure, scenic ride above the airport.

If you don't have any checked bags, use this IAH Terminal E tip for an expedited exit! Works great for those using shuttles, ride-share apps, taxis and, yes, even personal pickups!

How to get to shuttle and rideshare zones.

We examine the hard work our team of horticulturists and grounds maintenance puts into making Houston's airports presentable to the traveling public.

Houston Airports is not only planes and passengers! Behind the scenes in our warehouse, you will find forklifts, boxes and a team that keeps IAH, HOU and EFD stocked and running like clockwork.

Go inside the Airport Operations Center (AOC) and see how the team keeps everything running smoothly behind the scenes.