New Airport Parking System Gives Travelers More Flexibility

Travelers have more control in managing online reservations which helps to reduce touchpoints at parking facilities

September 21, 2020

Houston, (Sept. 21, 2020) – The touchless travel experience can now start before arriving at George Bush Intercontinental (IAH) or William P. Hobby (HOU) airports with the addition of a new and more flexible online parking reservation system, powered by GOairport. Travelers now have the power to pre-book, adjust, cancel and request a refund for a(n) Ecopark, terminal garage and valet reservation made on

“Houston Airports has made it a priority to implement and activate touchless systems throughout the airport experience to help reduce the spread of COVID-19," Houston Airports Commercial Development Parking Director Walt Gray said. “GOairport not only gives passengers a fast and stress-free way of making a parking reservation, it also allows the touchless airport experience to happen even before you reach our parking facilities.”

Pre-booking at may also come with additional benefits. Parking discounts, for reservations made online, may be given to help ease the cost of parking.

“We’ve noticed that our airline partners have become more flexible with customers’ reservations, and this is our way of keeping the experience consistent,” Gray said. “Travelers want to know they can travel with ease and manage their bookings quickly. Our new system gives them the power they demand. Convenience, flexibly, savings and safety is a win-win.”

Previously, travelers who made online parking reservations and wanted to adjust or cancel their pre-bookings were required to call a parking representative or cancel in person.

”As Houston Airport System’s long-term parking and transportation partner, SP+ is pleased to further our relationship with MAG at these two important hub airports. The combination of SP+’s operational and technical expertise, coupled with MAG’s reservation platforms, will greatly enhance our overall product offerings and the customer experience at IAH and HOU,” SP+ Division President Jack Ricchiuto said.


MAG USA offers a range of market-leading commercial solutions that are currently live and operational at a growing number of airports and airport operators in the United States.

About Houston Airport System

Houston Airports is the City of Houston’s Department of Aviation. Comprised of George Bush Intercontinental Airport (IAH), William P. Hobby Airport (HOU) and Ellington Airport (EFD) / Houston Spaceport, Houston Airports served nearly 60 million passengers in 2019. Houston Airports forms one of North America's largest public airport systems and positions Houston as the international passenger and cargo gateway to the South Central United States and as a primary gateway to Latin America. Houston is proud to be the only city in the Western Hemisphere with two Skytrax rated 4-star airports.

Media contact:
Augusto Bernal
Public Information Officer | Houston Airports
Cell: (713) 542-1490