FlySafe Houston ACI logo

Houston Airports is accredited by Airports Council International for its commitment to prioritizing health and safety measures in accordance with ICAO Council Aviation Restart Task Force (CART) recommendations and in alignment with the ACI Aviation Business Restart and Recovery guidelines along with industry best practices.

 

FlySafe Houston is our commitment to ensuring the safety and health of all passengers who arrive, depart and connect through George Bush Intercontinental (IAH) and William P. Hobby (HOU) airports.

The Houston Airports team has given a lot of thought, care and attention to your next travel experience. Read below to learn more about specific steps we have implemented to stop the spread of COVID-19 in our airports, so you can have the ease of mind and comfort of flying safe.

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ALL TERMINALS
terminals
  • Masks are required
  • Atomizer sprayers used for seats, bathrooms, and play areas
  • Additional hand sanitizer stations
  • Ground markings for social distancing
  • Increased air filter replacements
  • Crowd control sensors/monitoring
  • Public announcement reminders
  • Increased cleanings at high touchpoints and restrooms
  • Signage and digital displays
  • Safety shields at information booths*

*Airlines and/or concessions may implement the safety measure indicated

SHUTTLES TRAINS & CURBSIDE
  • Increased cleanings
  • Reduced seat capacity on shuttles to promote social distancing
  • Use of cell phone lots to ease curbside congestions
TICKETING
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  • Touchless kiosks at check-in *
  • Ground markings at queues
  • Safety shields at ticketing
  • Masks on agents
  • Additional hand sanitizer stations
  • Increased frequency of cleanings

*Airlines may implement the safety measure indicated

CONCESSIONS & SERVICES
  • Table and seat distancing
  • Safety shields at cashier stations*
  • Increased cleanings
  • Disposable/digital menus and utensils
  • Masks for employees

*Concessions may implement the safety measure indicated

srvices
BAGGAGE CLAIM
baggage
  • Baggage belt assignment modifications
  • Increased cleanings
  • Additional hand sanitizer stations
  • Hand sanitizer wipes
TSA CHECKPOINTS
  • Increased cleanings
  • Boarding pass reader/ID self-scanner 
  • Safety shields
  • Masks and gloves on Agents
  • Disinfection of checkpoint bins
  • Additional hand sanitizer stations
  • Hand sanitizer wipes
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GATE AREAS
  • Masks required for travel
  • Touch-free biometric boarding for international flights
  • Seat-spacing encouraged
  • Ground markings for social distancing
  • Safety shields at gate agent stations*
  • Increased frequency of cleanings

*Airlines may implement the safety measure indicated

INTERNATIONAL ARRIVALS
  • Touch free biometric boarding for international flights
  • Additional hand sanitizer stations
  • Masks required
  • Safety shields at gate agent stations*
  • Public announcement reminders
  • Increased cleanings at high touchpoint and restrooms
  • Signage and digital displays

*Airlines may implement the safety measure indicated

arrivals
Q&A

Do I need to wear a face covering at the airport?
Yes. Travelers are required to wear a facial covering, such as a mask, scarf or bandanna while at the airport.

What happens if I come to the airport, and I don’t have mask?
Houston Airports team members will be handing out FlySafe Houston kits (while supplies last) at all terminal entrances to ticketed passengers. The kits will include a mask and hand sanitizer. Masks and other personal protective equipment can be purchased at select retailers located near gates.

Are people allowed to fly to and from Mexico even if the land border is closed?
Yes. Currently, air travel between Houston and any Mexican destination does not have any restrictions. Entry to the United States for any Mexican national requires a valid visa.

Do I need to quarantine for 14 days after I arrive to Houston from an international destination?
There are Presidential Proclamations in place that prevent certain people from entering the United States. With specific exceptions, foreign nationals who have been to Brazil, any European Schengen area nation, Ireland, United Kingdom, Iran and China during the past 14 days may not enter the United States. 

For the most up-to date information on travel restrictions in the U.S visit https://www.cdc.gov/coronavirus/2019-ncov/travelers/from-other-countries.html