Join Our Volunteer Program
WANTED: Friendly Volunteers for Houston's Airports
Many times, the first impression visitors get of our great city is when they step off the airplane at either of our friendly commercial airports: George Bush Intercontinental Airport (IAH) or William P. Hobby Airport (HOU). Something as simple as finding a friendly face to answer a question can make a confused traveler feel at home. With more than 50 million customers annually, Houston Airports is always seeking volunteer airport ambassadors who are friendly, outgoing and love to help others.
Are you customer-focused, reliable, efficient, outgoing and friendly? Do you possess good communication skills and the ability to work independently and know how to take the initiative to get the job done? If your answer is YES. We need YOU!
About the Program:
Volunteers are an essential part of the airport team. Volunteers greet airport customers, answer questions, provide general information, staff the information desks, help with VIP escorts, assist in emergencies, irregular operations and participate in special events.
Volunteers receive cool perks like free parking, concessions discounts, appreciation luncheons and opportunities to meet global leaders.
Once on board, the volunteer is assigned and trained by a volunteer mentor prior to receiving assignment duties.
Read more to Make a Difference and Promote the City You Love.
Learn more about the day in the life of an airport volunteer:
City of Houston Executive Makes Time to Volunteer
Houston Airports Celebrates Volunteer for 10 years of Service
Volunteer with Houston Airports: You Never Know Who You Might Meet
Photo Gallery: 2017 Volunteer Luncheon
Photo Gallery: 2016 Holiday Luncheon
How to Apply:
To be considered as a volunteer, applicants must first complete a 10-year background check so they may be allowed to work in secured areas of the terminals.
We know volunteers have busy schedules and appreciate that they have chosen to volunteer with Houston Airports. Volunteers are asked to work only four hours each week but, of course, more hours are appreciated if the volunteer can accommodate.
Ready to join the team or have more questions? Please fill out the application available here and contact us at 1-281-233-1173 or email us at hasvolunteers@houstontx.gov.