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Lost and Found
The Houston Airport System takes great care in reconnecting passengers with their lost items. If you believe you have lost any personal item(s) when visiting George Bush Intercontinental (IAH) or William P. Hobby (HOU) Airports contact the Lost and Found department. To determine which Lost and Found department, please see below.
Please be prepared to provide the following information:
- Owner’s name of lost item
- Detailed item(s) description
- Date and approximate time item was lost
- Airline or flight number (if applicable)
- If item was lost at IAH – which airport terminal was visited (A,B,C,D,E/FIS)
- If item was lost at HOU – which part of the airport was visited
If you have any questions concerning your lost item(s), do not hesitate to contact us.
If you believe you have lost your personal item(s) at the Transportation Security Administration (TSA) security checkpoint, please contact the TSA Lost and Found at 281-821-2825 or email email@example.com.
If you believe you have lost your personal item(s) on your flight, near the ticket counter or gate area, please contact your airline. Items found in these areas are not turned over to the IAH Lost and Found office, they are held by the individual airline. For United Airlines Lost and Found, call 800 335-2247; for all other airline contact information, Click Here.
CUSTOMS AND BORDER PROTECTION
Please note that all passports found are turned over to the U.S. Customs and Border Protection within five (5) business days. Please contact the IAH CBP at 281-230-4672.
CAR RENTAL SHUTTLE BUS
Car Rental Shuttle Buses, please contact your car rental company. For contact information click here.
If you believe you have lost your personal item(s) at the rental car facility or inside the rental car shuttle bus, please contact your rental car company. For more information click here. If you believe you left your personal item(s) on the airport bus to the rental car facility, please call First Transit Bus at 281-233-1013.
AIRPORT LOST & FOUND
If you believe you have lost your personal item(s) anywhere other than the areas above, please contact the IAH Lost and Found office at 281-230-3299 or send an email to firstname.lastname@example.org. Click here https://hasone.houstonairportsystem.net/custinquiry to report a Lost Item (non-airline).
The Lost & Found Office is located in Terminal E, lower level and opened Monday to Friday from 8 a.m. to 5 p.m., closed Saturday and Sunday.