Intercontinental » Terminals & Amenities » Terminal E (FIS)

Terminal E / Federal Inspection Services (FIS)

Terminal E / Federal Inspection Services (FIS) is Bush Intercontinental Airport's newest terminal. The $440 million facility, servicing the international traveler, has been designed to streamline the customs, immigration and baggage process for visitors coming to Houston.

The 784,000 square foot facility has three levels:

» Basement Level - automated baggage-handling and baggage re-check tunnels

» First Floor/Level One (1) - 12 baggage claim belts for luggage pick up by passengers; re-check counters for checking baggage through to domestic flights once Customs has been cleared; and the meeter-greeter lobby where arriving passengers exit Customs processing to meet their friends or car for pick-up, or continue on to ground transportation for their Houston stay.

» Second Floor/Level Two (2) - CBP (Customs and Border Protection) inspection hall where arriving passengers are processed through Passport Control by U.S. Customs and Border protection officers. Also located on the second level are the Continental Airlines ticket lobby and the secured bridge connections to Terminals D and E.

Terminal E
© Houston Airport System

The CBP Inspection Hall includes 84 Federal Inspections Services (FIS) booths, which when fully staffed, can process 4,500 arriving passengers per hour, doubling the airport's prior processing capability.


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