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Terminal E / Federal Inspection Services (FIS)

Terminal E is George Bush Intercontinental Airport's newest passenger services addition. The $440 million facility, servicing the international traveler, has been designed to streamline the customs, immigration and baggage process for visitors coming to Houston.

The 784,000 square foot facility has three levels:

  • » Basement Level - automated baggage-handling and baggage re-check tunnels
  • » First Floor/Level One (1) - 12 baggage claim belts for luggage pick up by passengers; re-check counters for checking baggage through to domestic flights once Customs has been cleared; and the meeter-greeter lobby where arriving passengers exit Customs processing to meet their friends or car for pick-up, or continue on to ground transportation for their Houston stay.
  • » Second Floor/Level Two (2) - CBP (Customs and Border Protection) inspection hall where arriving passengers are processed through Passport Control by U.S. Customs and Border protection officers. Also located on the second level are the Continental Airlines ticket lobby and the secured bridge connections to Terminals D and E.

Terminal E
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The CBP Inspection Hall includes 84 Federal Inspections Services (FIS) booths, which when fully staffed, can process 4,500 arriving passengers per hour, doubling the airport's prior processing capability.


Economic Impact & Growth of Houston's International Airport Traffic:

  • » Houston Airport System's annual economic impact is now over $24 billion, and more than 100,000 jobs can be attributed to the presence of HAS and its activities. Source: 2003 Economic Impact Study by the Campbell-Hill Aviation Group (based in Alexandria, Virginia) and Dr. Steven Craig, University of Houston (Dep't of Economics).
  • » Houston's Airport System added 15 new international destinations in 2004, including 3 "foreign flag" carriers - Pakistan International Airlines, China Airlines and Saudi Arabia Air Cargo.
  • » The new China Airlines flight between Houston and Taipei alone has an impact of close to $175 million annually on the Houston area.

China Airlines
© Houston Airport System
  • » In 1989, the last full calendar year before the Mickey Leland Terminal "D" Building opened, Bush Intercontinental had 1.93 million international passengers; the next year, 1990, the Leland facility opened in May. But at the end of that year, Bush Intercontinental had just slightly more than 2 million international passengers.
  • » In the 14 years that followed, the traffic of world travelers has gone up more than 200 percent. In 2004, IAH had more than 6 million international passengers, and the statistics that measure nearly all activity at both Bush and Hobby airports indicate that we are back to pre-9/11 highs.
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