Houston Airport System Goes Live with Full SmartRestroom System
November 9, 2017
Phase one of the Houston Airport System’s (HAS) fully expanded SmartRestroom solution is live at George Bush Intercontinental Airport, making it the first airport to implement the solution facility-wide in its ongoing effort to elevate the passenger experience.
HAS was the first airport system to adopt the Infax SmartRestroom pilot earlier this year. The decision to expand the pilot into a full system was fueled by the valuable data received from both passive restroom monitoring and direct passenger feedback.
“Our passengers’ comfort is our priority and they have made it clear how important clean restrooms are,” said Airport Director Mario Diaz. “Through the use of 'smart' restroom technology, we are able to respond quickly and gather information that helps us predict their needs across all of our service points to deliver on a better travel experience.”