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Flight
IAH
Houston, TX
BOS
Boston
March 12, 2016
Gate 10
Departs at 12:30 PM
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Accessible Travel

The Houston Airport System is committed to providing an outstanding experience to travelers with disabilities. This page highlights accessibility related services and facility information that we hope is helpful to travel planning.

Parking

Accessible parking spaces are located on all levels at all airport-owned parking garages as well as at ecopark.  Customers may call 281-233-1786 to inquire about accessible parking. 

Wheelchair Assistance

Wheelchair service is provided by airlines for passengers and should be requested when booking travel. Airline special assistance pages can be found for each airline here.

Security Screening

The Transportation Security Administration has established TSA Cares to provide additional assistance during the security screening process to travelers with disabilities, medical conditions, and other special circumstances.  Contact TSA Cares at least 72 hours prior to traveling with questions about screening policies and procedures and what to expect at the security checkpoint.  Contact information and call-in hours for TSA Cares can be found here.

Restrooms

Airport restrooms are wheelchair accessible, and family restrooms that accommodate companion care are located throughout the airport.

Service Animals

Service animals are welcome at the airport.  An animal relief area is located on Level 1 near Ground Transportation Zone 4 and the Red Garage. A map of Level 1 can be found here.

TTY

TTY telephones are located throughout the airport.  The phones are designated with the TTY symbol and may be found next to the pay telephones.

ADA Coordinator

Comments or concerns regarding ADA and airport accessibility issues can be directed to the Houston Airport System ADA Coordinator Todd Curry at todd.curry@houstontx.gov. Information about the City of Houston’s ADA Policy and Grievance Procedure can be found here .