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Bush Airport Holds the Summer Awards Spotlight
August 5, 2013
It’s been a good summer so far for George Bush Intercontinental Airport (IAH). Houston’s largest airport was recently singled out by experienced travelers as the best airport in the United States, receiving accolades for assisting in the renovation of Terminal B and for having the best airport lounge in North America.
IAH Named Best Airport in the U.S.
IAH has been named the “Best Domestic Airport” by Executive Travel magazine as part of the publication’s Leading Edge Awards for 2013.
The 11th annual survey of frequent business travelers revealed the readers’ picks for top travel-related companies and facilities, with categories ranging from best hotels to best rental car companies to best airport.
Readers of the publication are primarily global business travelers who take an average of 38 roundtrip flights a year. According to the magazine, the Leading Edge Awards were developed to honor travel providers that offer the most innovative, high-quality products to business travelers.
“We are constantly working to improve the overall customer experience at George Bush Intercontinental Airport,” says IAH General Manager Carl Newman. “So it’s always gratifying when we get positive feedback from our passengers. It tells us that we’re on the right track and provides us with motivation to work even harder in the future.”
Business travelers benefit from IAH’s global reach with more than 700 daily departing flights and many amenities including the recently renovated Terminal B South.
Airport Business Magazine recently gave IAH’s Terminal B an “A” for its airy, bright space filled with creature comforts. According to the magazine, the ABC’s of airport terminal design are: A is for airy, airport hold room that passengers want to spend time in; B is for bigger, better and brighter space; and C is for countless concessions and creature comforts.
Terminal B, which was built in 1969, received a $95 million renovation with more renovations coming in the future. Dedicated to United Express regional flights, Terminal B South opened in May 2013 and is four times the size of the previous facility, offers 17 times the number of concessionaires, and features a spacious hold room with twice the previous seating capacity.
Fifty percent of that seating includes powered seats and free Wi-Fi throughout the terminal. United Airlines will add 15 additional gates by the end of 2013 and will serve by United Express flights operated by its regional partners (ExpressJet, SkyWest, Trans States and Shuttle America).
To read about the rest of the upgrades and Airport Business Magazine’s article in its entirety, Click Here.
Terminal E’s United Club Lounge
The IAH United Club Lounge located in Terminal E was voted best airport lounge in North America in this year’s Priority Pass Lounge of the Year awards. Nearly 60,000 Priority Pass members voted based on their experiences on lounges globally.
The set of criteria includes lounge quality including refreshments, staff, business facilities and overall ambience. The Terminal E United Club lounge has won the global award three times, the North American regional award three times and has been highly commended on three occasions.