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United’s Dreamliner Returns to Service
at George Bush Intercontinental Airport


June 4, 2013



© Houston Airport System
The Boeing 787 Dreamliner aircraft returned to commercial air service in Houston on May 20, 2013.
On May 20, 2013, United Airlines and the Boeing Company welcomed back the 787 Dreamliner by re-launching commercial air service at Houston’s George Bush Intercontinental Airport (IAH), featuring the world’s most advanced and efficient aircraft.

Flight 1 departed IAH for Chicago’s O’Hare International Airport (ORD), marking the planes' first commercial flight since battery issues caused a disruption in service while Boeing officials worked with the Federal Aviation Administration in finding a remedy.

United Airlines flew its first 787 Dreamliner for a test flight to IAH on September 28, 2012 and initially began its 787 service at IAH on November 4, 2012.

The Dreamliner gives customers greater comfort with improved lighting, bigger windows, larger overhead bins, lower cabin altitude and enhanced ventilation systems, among other passenger-friendly features. Passengers will also notice features such as dimmable windows and LED lighting that changes in different phases of flight.

"The 787 offers an unmatched travel experience for our customers and co-workers, and we are thrilled to be flying it again," said Jeff Smisek, United's chairman, president and chief executive officer. "This is an exciting time at United. Our investment in the Dreamliner is just one more example of our commitment to delivering the best product, route network and customer service in the industry."

The United 787 is configured with 36 seats in United BusinessFirst, 70 seats in United Economy Plus and 113 seats in United Economy. The aircraft’s lighter weight composite-plastic material is used, rather than the traditional aluminum material. As a result, the Dreamliner offers airlines a 20 percent reduction in fuel burn compared with wide-body models of similar size. 

United will operate additional Dreamliner flights on routes from Houston to other domestic hubs and the airline will launch international 787 service on the much-anticipated Denver-Tokyo route on June 10. This summer, United also plans to inaugurate 787 service on existing routes including Houston-London, Los Angeles-Tokyo, Los Angeles-Shanghai and Houston-Lagos.

The airline expects to take delivery of two more Dreamliners from Boeing in the second half of 2013. 
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