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Google Maps Lands at Houston Airports


November 28, 2011





© Houston Airport System
The new navigational tool from Google will assist passengers in Bush Airport and Hobby Airport.
The Houston Airport System announces a partnership with Google Maps that brings new functionality inside the five terminals at George Bush Intercontinental Airport (IAH) and William P. Hobby airport (HOU). Since November 29, users of Android devices are now able to view the terminal floor plans to locate gates, shops, restaurants, ATMs and other services and amenities. 

“Houston is thrilled to be included in this launch of the new Indoor Maps with Google,” said Mario Diaz, director of the Houston Airport System. “The majority of our passengers are connecting through our terminals and this new technology enhances the customer experience."

As a partner with Google, IAH and HOU are two of a select number of airports in North America to debut this new feature. The Google Maps Floor Plans allows Houston Airport customers to quickly and conveniently access information on the go while either connecting through the IAH or HOU or enjoying their time before or after their flight. 

“Travelers can now use Google Maps for Android to more quickly and effortlessly figure out where they are and what’s around them when they’re indoors,” said Steve Lee, Director of Product Management at Google. “We’re thrilled to work with Houston to improve people’s airport experience and help them determine various places within the venue they might want to go – be it a specific gate, ticket counter, restaurant, or just a restroom or ATM.”

The indoor maps of IAH and HOU are seamlessly integrated into Google Maps - there is no separate app to download and no need to download each terminal or areas of the airport. As the user zooms in, the map will automatically display the indoor floor plan(s) of the airport with the labeled points of interest (gates, food court, restrooms, ATMs, etc).

Users will be able to browse floor plan(s) of each terminal, see where they are inside the airport via the familiar “blue dot” icon, and since the airport is multi-level, a tool will appear to show the user which floor they are currently looking at and automatically changes floors if the user goes up or down a level.

Bush Intercontinental Airport is the 7th busiest airport in the United States and offers non-stop service to approximately 120 domestic destinations and nearly 70 non-stop international destinations. IAH is the largest hub for the largest airline in the world -- United Airlines, and serves 40 million passengers annually.

Hobby Airport is the 41st busiest airport in the United States and serves nine million passengers annually with six scheduled service airlines that collectively serve 34 domestic destinations.
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