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National Magazine Hosts Airport Industry Executives in Houston

Houston Airport System
March 16, 2010

© Houston Airport System
ARN chose Houston to host its national conference.
One of the most widely read and highly respected aviation trade publications chose the Bayou City to host its national conference. Houston rolled out the red carpet for aviation industry leaders, management, concessionaires, and consultants in town for the Airport Revenue News (ARN) Revenue Conference and Exhibition.

More than 500 decision makers at airports, including executives from the Houston Airport System (HAS), attended workshops and strategy sessions focusing on economic challenges and aggressive strategies, innovative solutions for sustainability and enhancing the customer experience--all are critical issues facing the world’s airports.

“It’s a challenging time for concessionaires and airport operators,” said Eric Potts, interim director of the Houston Airport System. “It’s important to work together to weather the downturn and meet travelers’ changing needs and higher expectations.”

Industry leaders also discussed trends which show that consumers are more discerning about food and beverages. HAS concessionaires report passengers are demanding fresher and healthier options.

“They want handmade burgers, but they will also pay for a bottle of wine or baked brie,” said Randy Goodman, HAS commercial development manager. “We are constantly looking for ways to strengthen our food, beverage and retail offerings.”

HAS has seen a tremendous increase in restaurants and retail since January 2009. Here’s a list of the new operations in Terminal C at George Bush Intercontinental Airport (IAH) and William P. Hobby Airport (HOU).

Center Bar
Upper Crust
Einstein Bros Bagels
El Pinto Tacqueria & Cantina
Le Grand Comptoir
The Real Food Company
Rocky Mountain Chocolate/Blue Bell Ice Cream
Buffalo Wild Wings (HOU)
Meanwhile, alternative revenue sources are gaining popularity for airports and HAS is an industry leader with innovative approaches with the following projects:
  • Fresh-Air-Cargo I-A-H Center. A 60,000 square-foot facility designed to handle fresh cargo imports that are being flown into the U.S. Houston’s geographic location and the new fresh-air-cargo-facility shorten travel-time to central and western states, which translates into fresher flowers, fruits, vegetables and seafood.
  • Mixed Use Development Development along John F. Kennedy Blvd. Possible opportunities include a gas station, convenience store, restaurants, shops, bank, hotel, and a cell phone lot with airline information monitors. The construction phase will begin as soon as tracts are pre-leased.
  • Ellington Airport A facility that can accommodate both aviation and non-aviation-related businesses.
  • Corporate Aviation Lease A hangar is available spanning approximately 5.6 acres and a 43,000 square foot, two story building. Aviation leaders also had a chance to tour Terminal C at George Bush Intercontinental Airport (IAH) to see first hand the exciting concessions offered in Houston.
Copyright © 2010 - Houston Airport System

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