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American Airlines Offers Paperless Boarding


IAH joins the list of 27 airports in American’s mobile boarding program


Houston Airport System
April 26, 2010



© Houston Airport System
Mobile boarding passes are becoming more and more prevalent in today's travel

American Airlines customers departing George Bush Intercontinental Airport’s (IAH) Terminal A, can choose to receive their boarding passes electronically on their mobile phones or PDAs, saving time and bypassing the need to print and present a paper boarding pass at the airport.

Mobile boarding passes, which use a two-dimensional (2-D) barcode, were introduced by American in late 2008, and were previously available for passengers departing on domestic flights from eight airports.

American's mobile boarding pass program is in partnership with the Transportation Security Administration (TSA). The program will be extended to additional U.S. airports in the coming months.

"We are pleased to offer this great feature at additional airports, making travel as easy and convenient as possible for our customers," said Andrew Watson, American's Vice President – Customer Technology. "Customers who choose this option can bypass printing a boarding pass at their home, office or even at the airport. At the airport they can go straight to the security checkpoint and then to the aircraft. This is a great alternative for our customers on the go."

To use the mobile boarding pass option – either with the traditional desktop version of AA.com or the mobile version – customers must have an active e-mail address where their boarding pass may be sent and an Internet-enabled mobile device where the 2-D barcode can be received. At this time, customers may list only one person in their reservation. Domestic destinations include those within the United States, as well as the U.S. Virgin Islands and Puerto Rico.

Customers who wish to check bags can also use the option by scanning the boarding pass on their cell phone or PDA screen at American Airlines self-service machines or ticket counter check-in facilities.

For more information on mobile boarding passes on American Airlines, including instructions on how to use the new system, visit http://www.aa.com/mobilboarding.com.

Copyright © 2010 - Houston Airport System

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