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Chinese Aviation Professionals Train in Houston

Houston Airport System
November 2, 2010

A group of Chinese aviation managers from four airports are heading home after a successful and intensive training program hosted by the Houston Airport System (HAS).

Executives from the Guangdong Airport Management Corporation (GAMC) studied and observed everything from customer satisfaction management, to Homeland Security procedures and concession processes.

Houston Airports programs have a high level of support within the Chinese central government and the civil aviation industry.

Out of approximately 130 Chinese airports, 90 of them have sent members of their airports to Houston for training.

“Our partnership is very important to us,” said Han Bo, Deputy Commander General of Airports Expansion Headquarters of GAMC. "We’re learning new ideas which we can take home about concessions, safety, security and customer service.”

Strong cultural and trade ties already exist between Houston and China. Fortunately, Houston Airports has continuous training operations with the major Chinese gateway of Guangdong, which is the Chinese hub for Federal Express

© Houston Airport System
Houston Airport System staff has trained aviation professionals from more than 30 countries around the world.
and the home base for China’s largest air carrier, China Southern Airline.

Over the past decade, the Houston Airport System has annually trained more than 250 aviation executives and professionals in more than 30 countries around the world.

“The group was appreciative of the opportunity to get a fresh perspective of airport management philosophies and operational guidelines,” said Kelly Hu, director of global aviation initiatives. “They said this is an eye opening experience and they believe their training has broadened their vision of HAS and Houston.”

China is also a focus for new air service. This summer aviation director, Mario C. Diaz, participated in high level meetings in Chongqing, China with Mayor Annise Parker and several business and community leaders.

“We have many synergies and connections between the City of Houston and China,” said Genaro Peña, director of air service development. “We believe that someday new service to China will become a reality and that this group of aviation executives from Guangdong Province will be unofficial ambassadors for Houston.”

Copyright © 2010 - Houston Airport System

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